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IRS to reduce telephone help hours

...the time that taxpayers can get help through toll-free telephone lines next spring, shaving the operating time by three...to 8 p.m., local time, through the IRS toll-free telephone lines. IRS statistics show that about 93 percent of...

http://chronicle.augusta.com/stories/2005/12/17/fin_33560.shtml
Finance
Internal IRS report cites threat to taxpayer privacy

...the risk of unauthorized disclosure increases," the report said. Some 60 million calls were answered on IRS toll-free telephone lines in the 1997 fiscal year. As a result of the investigation, IRS workers in the telephone customer service centers...

http://chronicle.augusta.com/stories/1998/04/08/bus_225679.shtml
Business
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