...is that manufacturers be required to test their products better before they introduce them to the market," said Janice Shields of the U.S. Public Interest Research Group. "This would avoid these types of unnecessary consumer injuries...

...widely practiced as it once was, but some of the knowledge has managed to trickle down through the generations. Janice Shields learned how to garden and preserve food from her mother and grandmother. "I've been doing this since I was old...

...children. "There is sort of the attitude that we'll put (the toy) out there and no one will get hurt," said Janice Shields, consumer research director at the U.S. Public Interest Research Group, a Washington-based consumer advocacy...

...how hard a travel agent searches for the best fare, and that can depend on how hard the customer pushes them, said Janice Shields of the U.S. Public Interest Research Group. "You have to let them know you really want to lowest fare," she...