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Automatic Data Processing | The Augusta Chronicle

...add 200 employees each year through 2011, according to Steve Penrose, ADP's senior vice president of operations. Along with Teleperformance and T-Mobile, ADP was part of a 2,000-job surge in Augusta's customer service sector.

Regional commissions good and bad, audit shows

...transportation and senior citizens but among the best in terms of staff development. It ranked as above average in customer service and finances when compared to the state's other 11 regional commissions.The score shows how well the agency...

Rants & Raves

...RAVE FOR WAL-MART. For the first time in months I was at the Wal-Mart on Richland Avenue and thanks to a new customer service manager, Elizabeth, I did not have to stand in line. She was moving people into shorter lines and opening registers...

Stronger economy, cheaper gas mean clogged roads this Thanksgiving

...boarding pass.? If you miss your flight connection ? or bad weather causes delays ? get in line to speak to a customer service representative. But also call the airline directly. If the phone lines are jammed, try the airline's overseas numbers...

First work session yields no changes to Augusta administrator's 2016 budget

...with a director over facilities maintenance ? cleaning, maintenance, planning and real estate ? with the 311 customer service department and Fleet Management.A 2011 reorganization that merged facilities maintenance with Recreation "distracts...

Augusta public defender's office could move into former library

...plans downtown.The former main library on Greene Street, under renovation since May as the new headquarters and customer service office for Au gusta Utilities, now appears destined to house the Augusta Public Defender's Office, according...

Georgia DFCS aims to improve customer service for food stamp recipients

...local DFCS offices where they work and are held accountable for the customer service they provide. Through the new model, Boatwright said, customers...food stamp use, has appeared to help the agency provide better customer service.

Pardon Our Mess: John C. Calhoun Expressway ramps overgrown

...department.ACTION PROMISED: A department mower was at work Friday on one of the ramps, and Augusta 311 Center customer service representative Karla Coronado said during a phone call that the department will get to all the ramp areas.

Scuttlebiz: You can now fill 'er up with electricity on Walton Way

...you, but with electricity. Georgia Power has opened one of its electric vehicle charging islands at the Augusta Customer Service Center at 1607 Walton Way. There are two "pumps" ? but no donuts or lottery tickets.The power company opened...