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Automatic Data Processing | The Augusta Chronicle

...president of operations. Along with Teleperformance and T-Mobile, ADP was part of a 2,000-job surge in Augusta's customer service sector. Richmond County faces this predicament if it wants to make a dent in its high poverty rate: It needs...

Rebecca Peters

...school in Columbus, Ms. Work experiences included Secretary of a business in Columbus, Ms, telephone operator and customer service representative for Bell South, 35 years secretary at the provost marshal's office, Fort Gordon, and Security...

On-time performance improves at most US airlines, but half of Spirit flights in June were late

...likely to file a complaint than passengers on Alaska Airlines, which had the lowest complaint rate. More than half of the complaints against Spirit dealt with flight problems, with a smattering for refunds, baggage and customer service.

Pay raises, store spruce-ups crimp Wal-Mart's profit

...overhaul under new U.S. CEO Greg Foran.The company is trying to improve pricing and selection as well as beef up customer service. It raised the minimum wages for its hourly workers to $9 per hour in April. By February 2016, all hourly workers...

Richmond County tries to fix school bus issues

...need to be reworked. A smartphone app will be released by the school system next month to streamline transportation customer service requests.The school system also placed additional bus route information and an "inquiry form" on its Web site...

AT&T, as new owner of DirecTV, offers TV-wireless package

...wireless services at any level on the same bill. Bentley said customers also would have a single number to call for customer service, and employees at AT&T stores would be able to set up customers' phones so that they could start watching TV...

In different jobs, Jerry Tinney delivered

...He took very seriously the responsibility of making sure the subscribers in his territory received excellent customer service."He always spoke his mind, which I considered to be invaluable to our efforts to take care of our subscribers...

Former Grovetown public safety chief will run for mayor

...Mayor's Citizen Advisory Board" to provide more direct feedback to the mayor's office.Jones said he would improve customer service and order an outside, independent audit of all city departments and assets."I will work to improve traffic congestions...

Insurer Anthem hikes 2015 forecast, 2Q earnings climb

...The end result of all these deals for the average consumer is murky. These combinations could affect premiums and customer service, but that will depend largely on how it changes an insurer's share of the market where the customer lives.