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Letters writing a delicacy of U.S. Postal Service

Dear Postmaster General Marvin Runyon: As I write this letter, I'm still pondering your United States Postal Service Web pages. What a strange site to behold. It's rife with high-anxiety warnings. "Customers demand value and convenience," you say. "They want solutions that save time and are hassle-free. They need new products and services that provide new capabilities, and they want all these things in a hurry."
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