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PSC priority is managing Vogtle costs

...implementation," said Kristie Benson, spokeswoman for Atlanta Natural Gas.It's an assessment repeated by consumer advocates, commissioners and observers.It is the commission's job to oversee that implementation. For Atlanta Gas...

http://chronicle.augusta.com/latest-news/2014-01-26/psc-priority-managing-vogtle
Behavioral health program taking on a new look

...the state would close a program for troubled teenagers in Warm Springs drew criticism from Georgia legislators and consumer advocates.Commissioner Berry has agreed to delay the formal action that would close the Warm Springs Outdoor Therapeutic...

http://chronicle.augusta.com/news/health/2013-08-20/behavioral-health-program-ta
Federal government, 6 states sue to block US Airways, American merger

...Where did they think it was going to go?" said Robert Mann, an airline consultant who once worked at American.Consumer advocates cheered the lawsuit."This is the best news that consumers could have possibly gotten," said Charlie Leocha...

http://chronicle.augusta.com/news/2013-08-13/federal-government-6-states-sue-blo
Bank earnings set record

...years.As a result, banks have sought to generate more revenue from fees, despite complaints from customers and consumer advocates.FDIC Chairman Martin Gruenberg said the banking industry "is in much stronger shape today than it was three years...

http://chronicle.augusta.com/news/business/2013-05-29/bank-earnings-set-record
Retailers keeping tabs on consumers' return habits

...products that are returned later for store credit.Consumer advocates are raising transparency issues about the practice...Penney or other retailers that use TRE.Even so, consumer advocates don't like it."There should be no secret databases...

http://chronicle.augusta.com/news/business/2013-08-11/retailers-keeping-tabs-con
Big Biz overwhelming, but smart consumers still have a voice

...than lousy service. I haven't taken a survey myself, but I sense customer service isn't what it used to be. Consumer advocate Clark Howard likes to call it "customer no-service." And he's not far off the mark.As businesses get bigger...

http://chronicle.augusta.com/opinion/opinion-columns/2013-08-11/big-biz-overwhel
Georgia Power execs grilled at PSC meeting

...from those in which it would have a gain.Then representatives of a dozen groups ? from environmentalists to consumer advocates ? took turns grilling the executives about what wasn't in the plan.For instance, they asked why more solar...

http://chronicle.augusta.com/news/business/2013-04-25/georgia-power-execs-grille
Copper phone lines being phased out

...little impact. But there are pockets where copper lines are still critical for residents, and state regulators and consumer advocates are concerned about how the transition will unfold."The real question is not: Are we going to keep copper forever...

http://chronicle.augusta.com/news/business/2013-07-08/copper-phone-lines-being-p
Airline fees limit ability to compare flights

...said a study commissioned by the association.Consumer advocates question how airlines would safeguard the personal...able to see fares and purchase tickets, though consumer advocates said those fares would probably be at the "rack...

http://chronicle.augusta.com/news/business/2012-12-26/airline-fees-limit-ability
US banks agree to pay $8.5 billion to clean up mortgage mess

...eliminate huge potential liabilities for the banks.Consumer advocates complained that regulators settled for too low a price...be eligible for the biggest payments.Banks and consumer advocates had complained that the loan-by-loan reviews...

http://chronicle.augusta.com/news/business/2013-01-07/us-banks-agree-pay-85-bill