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Scana Energy will downsize

...shopping center. Customer service inquiries will be routed through a toll-free number to Scana's call center/bill-processing facility in Aiken. Scana kiosks in Kroger stores on Washington and Wrightsboro roads will remain open for consumer...

http://chronicle.augusta.com/stories/2000/06/22/bus_292349.shtml
Business
AT&T sets minimum monthly long-distance charge

...The company estimates 15 percent of new customers spend less than $3 a month. The costs stem from such expenses as bill processing and customer service. The minimum fee is part of a broad cost-cutting drive by AT&T chairman C. Michael Armstrong...

http://chronicle.augusta.com/stories/1998/08/15/bus_236056.shtml
Business
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