...findings, InsiderAdvantage may have found an effective, new survey technique."While we continue to believe the automated phone system of collecting responses to surveys will remain a highly utilized and very reliable source of polling data, it...

...the express shipping company based in plantation, Fla. more than a fifth, 21 percent, said being stuck in an automated phone system was the worst irritant, while 14 percent cited interminable waits on hold. The rush to cost-saving technology...

...Baker, pastor. "It seems to be a favored way of communication." In emergencies, the church relies on an automated phone system to put prayer volunteers in action. At Curtis Baptist, volunteers also go to the Internet to request updates...

...community bank with the down-home feel. Its customers, many of whom are farmers, prefer personal service to automated phone systems and ATMs. And as one of the biggest agricultural lenders in the state, its 10 branches (from Sandersville to...

...community bank with the down-home feel. Its customers, many of whom are farmers, prefer personal service to automated phone systems and ATMs. And as one of the biggest agricultural lenders in the state, its 10 branches (from Sandersville to...

...Medical University of South Carolina for treatment before being charged in Mr. Forrest's death. According to an automated phone system at the jail, Mr. Heyward was in custody Sunday, but there was no answer at the number for the jail's duty...

...at least some of the people staying with him might not be. Despite leaving messages 15 times on the agency's automated phone system, Mr. King never heard back from the Immigration and Naturalization Service. "I truly believed my government...

...probably fields about 350 complaints a month. Many are solved quickly by helping the angry customer cut through automated phone systems and incorrect contacts. "Most of the time, the consumers that have complaints don't know who to go to...

...Union. You also can order reports online from the company's Web sites. Equifax and Experian have the best automated phone systems, allowing callers to complete the order in a couple minutes. Make sure you've eaten and gone to the bathroom...